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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
The visionary and operator are not interchangeable
Unfortunately, many visionaries replace themselves with operators. An operator can do a visionary job, however, they have to understand it's a different job with a different skill set.
The difference between a visionary and an operator is that one skill set is up and out and the other down and in.
32
218 reads
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The partnership between visionary and operator
Many CFOs or COs are considered the number two in the company and in line for the big position.
However, what makes an organisation highly functional is
- the partnership between its visionary and operator, and
- the tension betwe...
31
193 reads
How an organisation should function
You want a visionary person to do a visionary job, and the operator to do an operator job.
- You should extract the purpose from the founder in terms that are compelling and resonant with everyone.
- Build into your incentive structure performance and values so tha...
31
202 reads
Acculturating the vision
One of the biggest mistakes founding leaders make is that they assume that everyone in the company is clear on the vision.
Just because it is clear to the founding leaders, it's not necessarily clear to everyone else.
36
461 reads
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