All Business All the Time
What’s been lost is the ability to check in and observe how your team is really doing.
Make an investment of time and effort into your team. Rewrite the script on the traditional update meeting by focusing the first 10-15 minutes on personal talk. Ask broad, exploratory questions such as, “How are you?” and don’t let “fine” be the answer. “Tell me more about that…” is a great follow-up that I often use to get people to elaborate without leading them or making them feel uncomfortable. And most importantly, open up and share about yourself.
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