Learn more about communication with this collection
Cultivating self-awareness and self-reflection
Prioritizing and setting boundaries for self-care
Practicing mindfulness and presence
Open-ended questions
Avoid questions you can answer “yes” or “no”. They are closed-ended, don’t generate discussion and they rarely yield any insight.
By asking open-ended questions, you get far more interesting insights. They invite reflection and start discussions.
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Ask follow-up questions
Avoid the temptation to comment on every question. Often you don’t get to the real meat of an issue until you’ve gone several questions deep.
This will make your comments or decisions much more informed.
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Help people
One of the best ways to mentor others is to ask rather than tell. By doing this, you help people discover their own insights.
A good question to ask is: "What can we learn from this experience that might be useful to us in the future?”
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Challenge assumptions
Every decision is based on assumptions. If you don’t understand these assumptions, you may make a bad decision.
It’s often helpful to ask yourself first, and then your colleagues, “What are we assuming in this scenario?”
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Get both sides of the story
It is so easy to hear one side of the story, act on the information, and then be embarrassed when you find out that you only had half the facts.
Always remember that there are at least 2 sides to every story.
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MICHAEL HYATT
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Facts vs speculation
Make sure you tell people what you know and what you think you know and make sure they know the difference.
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Get comfortable with silence
Don't get uncomfortable when things get quiet. You don't have to fill the space with chatter.
You can let this work to your advantage by just keeping your lips locked and your ears open.
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Use open-ended questions
Start your questions with who, what, when, where, why or how.
For example, instead of asking "Were you terrified?", which will produce a "yes" or "no" answer, try asking, "How did that feel?" They might have to think about it, but you'll get a much better response.
Ask open-ended questions
While there are plenty of situations where closed-ended questions are appropriate, couples who consistently communicate with open-ended questions, to spark “big talk,” show that they have a sincere interest in their partners and want to create closeness.
Conversations With Open-Ended Questions
If you begin discussions by asking questions regarding the current location or occasion, it can help release the pressure of trying to force a conversation. Make sure it is open ended, nonthreatening and nonpersonal.
From there you can move the conversation to something more p...
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