4 Key Ways to Create a Culture of Learning
During the last recession, companies that invested in their employees, in part by providing the training they needed to move forward in their careers, enjoyed profit gains of 26 percent, compared to losses of 14 percent at companies that were worst at this type of engagement.
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This means explicitly defining ongoing learning as a core company value.
Empowering employees can mean providing the time or money to enable learning - in other words, offering learning opportunities as a job benefit like health insurance.
A culture of learning means mistakes are important - be sure not to punish mistakes.
They happen when people try something new, which is the kind of behavior that leads to breakthroughs and innovations.
To maintain a culture of learning, be sure your employees know how to listen to customer feedback and are empowered to respond to it in creative ways.
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