Learn more about communication with this collection
How to use storytelling to connect with others
The psychology behind storytelling
How to craft compelling stories
This will allow you to politely shut down a person's request without brutally closing the door entirely.
It works especially well for social obligations.
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If and when you don’t want to do something, reply with a simple, “No, thank you.”
Sometimes, trying to offer an explanation of your refusal will open the door for arguments and maybe even for a future similar invitation. By offering this answer, you’ve made it clear that you’re not i...
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When you try to find a way out of a commitment you're really not looking forward to, bringing up the fact that your schedule is already packed is a justifiable reason.
If you want to cushion the blow a little more, preface this statement with an, “I’d love to, but…”.
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This is a particularly good way to navigate a request you would like to support somewhat but cannot throw your full weight behind. I particularly like this construct because it also expresses a respect for the other person's ability to choose, as well as your own. It reminds both parties o...
Even if there are many big things bothering you, bring up a maximum of only one per conversation.
If you ignore this vital rule, you will overwhelm the other person, and they will have a tendency to emotionally shut down.
Even if you have a few issues that you feel the need to discuss, experts advise that you bring up a maximum of one item per conversation.
If you ignore this rule, you will overwhelm your partner with your avalanche of criticism, and he/she will shut down. Eventually, nothing w...
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