Learn more about communication with this collection
Identifying the skills needed for the future
Developing a growth mindset
Creating a culture of continuous learning
Communicate facts via email
- People only retain a small percentage of facts when they're communicated verbally. Having those facts written helps to ensure that they don't get lost when it's time to make decisions.
- It's much better to use email to get everyone up to speed and then have a discussion of what yet needs to be accomplished.
758
954 reads
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Keep your message simple
If you want to cut through the noise, you need to make your message as simple and easy to consume as possible.
All of us suffer from massive information overload, which creates seemingly endless confusion and stress.
840
1.1K reads
The "why" of the communication
You're wasting time and energy if you don't know the reason the communication is taking place.
Before you initiate any communication, ask yourself, "What am I trying to accomplish?" Even chitchat should have a purpose, even if it's just to build camaraderie.
1.3K
1.82K reads
Communicate emotions in person
Any communication that has high emotional content should be delivered in person (if possible) or by telephone and teleconferencing (if not). This applies to both positive and negative news.
If you use email, it will seem like you don't care or that you're a coward.
882
1.16K reads
Listen more than you talk
In business situations, communication is never about you. It's always about the other person.
Try to avoid dominating any conversation or communication, because if you're motor-mouthing (or motor-mailing), you're not learning anything.
943
1.15K reads
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How to study 📚🦋💻📑
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