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Digital availability / 24-hour burden

Digital availability / 24-hour burden

Communication technology has created the expectation of people being always and instantly available. A 2021 survey found that 30% of Americans are constantly online.

This is because most people have mobile phones with platforms of communication and can respond immediately. Added is that apps and social media have ingrained 24/7 communication into our lives.

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Message-senders expect immediate replies. They may get annoyed and ride an emotional roller coaster when a message isn't immediately answered. 'Maybe something bad happened.' 'Maybe he's mad at me.'

In other areas of our lives, we have clearly defined norms we regard as 'correct.' For example, when you share big news with someone, an immediate congratulations is generally expected, while a delayed response may seem rude.

If you get angry about a slow or non reply, it may help to remember that you're projecting your own anxieties on the recipient when you don't know what is going on with the other person.

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