Notification norms - Deepstash

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Notification norms

In other areas of our lives, we have clearly defined norms we regard as 'correct.' For example, when you share big news with someone, an immediate congratulations is generally expected, while a delayed response may seem rude.

In a 24/7 digital world, not everyone agrees on norms. When people get annoyed by a non-response, they may project their own norms or rules onto others as if their standards are universal.

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Message-senders expect immediate replies. They may get annoyed and ride an emotional roller coaster when a message isn't immediately answered. 'Maybe something bad happened.' 'Maybe he's mad at me.'

Communication technology has created the expectation of people being always and instantly available. A 2021 survey found that 30% of Americans are constantly online.

If you get angry about a slow or non reply, it may help to remember that you're projecting your own anxieties on the recipient when you don't know what is going on with the other person.

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