Team expectations - Deepstash

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How to Set Clear Employee Expectations

Team expectations

Team expectations refer to the behaviors that occur while working together on tasks. 

  • Respect and courtesy to everyone.
  • Be accountable for your work.
  • Be reasonably flexible about task assignments.
  • Be willing to lend a helping hand.
  • Ask for help when needed.
  • Work safely together.
  • Be open to constructive feedback.
  • Be self-motivated and reliable.
  • Share ideas for improvement.
  • Be cheerful, positive and encouraging to other team members.

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Communicate Early And Often

An effective leader communicates early and often. 

Don't assume that your team understands your expectations. Instead, proactively communicate your expectations. Empower them to make decisions without ambiguity.

Come To A Democratic Decision

The right way to set expectations is to sit down with your employees and discuss everyone’s needs and expectations. Then come to a mutually agreed solution.

Focus On The ‘What,’ Not The ‘How’

An good approach for employees to best meet expectations is to focus on “what” your desired outcome or vision is. It allows employees to feel more invested in the process toward completion.

Delegation

In a work setting, it means the transfer of responsibility for a task from a manager to a subordinate. 

The decision to delegate is usually made by the manager. However, sometimes an employee will volunteer to take on an expanded role.

Top Delegation Skills
  • Communication: explain what the task is, what the expectations are, and listen to any questions and concerns.
  • Giving Feedback: provide clear feedback on what they did well, what they struggled with, and why.
  • Training and Assessment of Tasks:  make sure your staff has the skills and abilities necessary to perform the task. This might require some training.
  • Trust: Lay out clear expectations, and provide feedback, but do not micromanage while the employee works on the task.
Measuring Employee Productivity
Measuring Employee Productivity

Fixing employee productivity in the industrial age, when most workers were handling machinery and it’s parts, was a tedious but doable process. The managers had to fix the people who were making mistakes or were inefficient through systematic management.

Today, in the age of software and intellectual property, when half of the workforce is made up of knowledge workers, the old practices are of no use.

The Old Productivity Formula

The basic productivity formula(productivity= output divided by input) worked well in the industrial age as the output and input were clearly defined and measurable.

Today’s leaders need innovative solutions to measure and improve productivity in a knowledge-based workplace, as the measurement of output and input is not what it was.

Quality And Quantity

While assigning value to the output of knowledge workers, we cannot simply measure the output like before.

Coders and doctors cannot be measured by the hour, as their output is not uniform or consistent every hour.