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Setting employee expectations
A recent study reveals that almost half of all U.S. employees are unsure of what's expected of them.

Setting clear employee expectations can benefit your business. Management must communicate their expectations verbally and in writing. This can reduce or eliminate confusion and increase the levels of success.

@sebastian_m358

How to Set Clear Employee Expectations

businessnewsdaily.com

Employee expectations to maintain:

  • Displaying a positive and respectful attitude
  • Working with honesty and integrity
  • Performing their work to a reasonable standard 

Employees expectations;

  • Proper training, support and leadership from management and access to resources
  • Timely and accurate payment of wages
  • Safe working environments
  • Explanation of responsibilities, company policies and procedures
  • Regular feedback from supervisors or managers.

Team expectations refer to the behaviors that occur while working together on tasks. 

  • Respect and courtesy to everyone.
  • Be accountable for your work.
  • Be reasonably flexible about task assignments.
  • Be willing to lend a helping hand.
  • Ask for help when needed.
  • Work safely together.
  • Be open to constructive feedback.
  • Be self-motivated and reliable.
  • Share ideas for improvement.
  • Be cheerful, positive and encouraging to other team members.

Performance expectations should be measured by the company and communicated by management in order to move toward a specific company goal. 

For each new person joining, set specific and clear employee and performance expectations to encourage accountability.

After you set clear expectations, there are a few steps you can actively take to effectively communicate and manage them.

  • Be very clear on the objectives
  • Allow time for the employees to ask questions
  • Discuss the tools necessary to accomplish each task.
  • Convey the purpose of each task
  • Ensure you are available and attentive.

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S.M.A.R.T. — Specific, Measurable, Attainable, Realistic and Time-Based.

Ensure employees know why the goals are in place and what happens when they are or are not met.

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IDEAS

Promotion of Position = Demotion of Value

When a person is promoted, they usually turn to different responsibilities and roles which requires completely different skills and insights.

Later on, the company will notice that they made a mistake in choosing the right person but will not want to admit it. As a result, the position will be maintained but will either end up unfilled due to voluntary resignation or imminent dismissal of the person.

Communication is one of the most critical components of organizational life, and it is far too important to leave to chance.

What’s the preferred way of communicating, both formally and informally? What should be the frequency of communication? What are the protocols for communication at different levels – while reporting to the manager or even upper management?