How to Manage People Who Know More Than You
Employees who have been with a company for more than 10 years have inevitably seen processes change time and again. They’ve seen what works, what needs improvement, and what will never change.
Ask experienced team members for their opinions and ideas—they’ll often lead to issues and concerns that you hadn’t thought of and even solutions to them. But don’t let it turn into fruitless ranting.
SIMILAR ARTICLES & IDEAS:
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Good managers provide continuous feedback to them. This allows the employee to quickly make course corrections and to feel successful.
Employers should be mindful of those they promote into leadership positions. Strong communication skills are a must when leading a team of people and coaching on this area might be necessary for some.
A good manager is empathetic to people and demonstrates this routinely.
If empathy is not a trait in a candidate for management, pair them with a leader who can mentor them on how to manage people before promoting them.
“Avoiding (office) politics altogether can be deadly for your career. Every workplace has an intricate system of power, and you can—and should—work it ethically to your best advantage.” --...
Aim to become something of a “corporate anthropologist,” observing the relationships between co-workers and superiors and paying attention to informal social networks.
By observing the communication and relationships that surround you at work, you might discover that instead of hiding when the team gets competitive, you would do better to hang in there, go toe-to-toe with them, and ultimately earn their respect.
Look for people who are not necessarily in high-level roles, but who have the ability to make things happen. Who are the movers and shakers in your organization, and what can you learn from how they get things done?
For example, you might discover that before voicing an opposing opinion in a global teleconference, it pays to have influential backers present.
You must reward the same behaviors every time they appear, discourage the same behaviors when they appear and treat every member of your team with an equal, level-headed view.
How you communicate with your team can dictate your eventual success. To avoid miscommunication and to keep your team updated, always strive for clarity, accuracy, and thoroughness on your communication.
Have your team work for something together.
Setting goals just for the department or one individual breeds isolation and a limited mentality. Instead, give staffers a unified focus and purpose, to inspire them together.