Learn more about teamwork with this collection
How to communicate effectively with difficult people
How to handle conflict
How to stay calm under pressure
Be Empathetic
Someone may be hard to manage due to new external factors or something in your own management style. If you can look at a problematic situation holistically and gain insights into why someone is acting a certain way, that can lead you to a constructive solution.
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1.01K reads
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Think In Terms Of Assets And Liabilities
Always consider if a problematic employee still adds real value to the organization. Sometimes they subtract more than they add, and liabilities should be let go.
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1.04K reads
Set Clear Measurable Goals
This makes it clear if employees are on track and have reached their performance targets. With clear goals there is no space for arguing in case of failure, only correcting.
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931 reads
Get Help When Necessary
Get perspective on a difficult employee from someone whose judgment you trust. It isn't a sign of weakness, but of sensible judgment.
Human Resources is especially helpful, so make a point of establishing close working relationships with them and also with those you feel are especial...
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921 reads
Deal With Conflict Directly
The best managers don’t avoid or bulldoze over conflicts, as doing so is harmful to cooperation. They understand people will have to keep working together in the future and that constructive and fair solutions are the ideal.
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Accept Management’s Inherent Difficulty
- Don't waste time and mental energy wishing it weren't so.
- Accept that frustrations and difficult situations go with the territory of management.
- Understand that that's why management is better paid.
- Approach employee "issues" positively, like an intriguing puzzle to s...
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Risk Management In Organizations
Many companies use the insights of financial managers and external consultants to manage their risk. A one-size-fits-all solution is not yet in existence when it comes to risk management.
These companies usually use derivatives like forwards, options, swaps and futures
Be clear about assumptions
When it comes to clarifying your thinking, differentiate between what follows from your assumptions and the status of those assumptions:
- Any line of thinking begins with certain assumptions you take as a given.
- A process of analysis can show where your assum...
Be aware of your bad behavior
While you shouldn’t always blame yourself if someone doesn’t like you, if you’re finding this is a pattern, you may want to take an objective look at your own behavior.
One way to find out what’s going on is to ask for feedback as to why you’re disliked. Then take a step back an anal...
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