Dealing with Interpersonal Conflict

  1. Acknowledge the conflict and look at it objectively.
  2. Open up the lines of communication and approach the conflict in the spirit of collaboration.
  3. Focus on the problem, not the other person.
  4. Stick to the facts.
  5. Meet face to face. It’s difficult to truly address a conflict virtually.
  6. Pick your battles. There’s only so much we can do.
  7. Make a decision and act on it.

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