When it happens in the workplace, it can reduce productivity and make a dent in morale.
It takes on the shape that one person, or a group of people, frustrates or hampers another person or group's efforts at achieving a goal. This isn’t always done on purpose.
- Policy Conflicts: disagreements about how to deal with a situation that affects both parties.
- Value Conflicts: they are typically pretty difficult to resolve because they are more ingrained.
- Ego Conflicts: losing an argument, or being thought of as wrong, can actually damage a person’s self-esteem. This is like a power struggle.
- Frustration and stress
- Misunderstandings
- Lack of planning
- Bad staff selection
- Poor Communication
- Acknowledge the conflict and look at it objectively.
- Open up the lines of communication and approach the conflict in the spirit of collaboration.
- Focus on the problem, not the other person.
- Stick to the facts.
- Meet face to face. It’s difficult to truly address a conflict virtually.
- Pick your battles. There’s only so much we can do.
- Make a decision and act on it.
SIMILAR ARTICLES
Conflict in the workplace is unavoidable. While you can try and avoid conflict (bad idea), you cannot escape conflict.
The ability to recognize conflict, understand the nature of conflict, and to be able to bring swift and just resolution to conflict will serve you well as a leader.
A clash of personalities is most likely at the root of these conflicts. Despite our best efforts, we sometimes just can’t seem to make it work.
The unfortunate result is that the quality and enjoyment of our work suffers, and our stress levels skyrocket. In most cases when personality conflicts happen in the workplace, the entire team is disrupted as well.
... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professional relationships.