Learn more about communication with this collection
The importance of perseverance
How to embrace failure as a learning opportunity
The power of innovation and creativity
Discover 128 similar ideas in
It takes just
17 mins to read
You don’t have to feel your counterpart’s emotions to understand them better. You can label them. It means validating and acknowledging them.
The most effective labels of emotions start with phrases like:
202
435 reads
MORE IDEAS ON THIS
We tend to trust people whose emotions are authentic, whose actions are in sync with their words.
Genuineness comes when you care about your counterpart and want the outcome to benefit everyone involved.
143
345 reads
Excessive communication ends conversations before they begin.
Fewer words create a deeper impact. They let your counterpart absorb your words and think over them. And silence is also an important part of brevity.
192
411 reads
Constructive conversations are held on mutual ground, where the speaker uses analogies relevant to the listener to explain how things work from a broader perspective.
138
366 reads
It transfers ideas from one mind to another and removes all obstacles from the way. Such a conversation feels as relaxing as a Sunday afternoon in your pajamas.
195
883 reads
"Conversational competence is the single most overlooked skill we fail to teach. Kids spend hours each day engaging with ideas and each other through screens, but rarely do they have an opportunity to hone their interpersonal communications skills…… Is there any 21st-century skill more importa...
148
381 reads
Listening is not hearing to respond. It’s hearing to understand. Effective listening helps you understand the other’s perspective and underlying feelings. It helps you hear what’s not said.
The ideal balance is to listen 60 percent and speak 40 percent of the time.
245
643 reads
It means describing the world the way your counterpart sees it in your words.
An accurate summary makes your counterpart say “that’s right” instead of “you’re right.” “That’s right” means your counterpart feels heard AND understood.
167
375 reads
CURATED FROM
Related collections
More like this
An important way of dealing with a difficult emotion is to label it effectively.
Labeling your emotions more accurately helps you understand the cause of those emotions and triggers your ability to set goals and to make real concrete changes.
Defusing Negative Emotions: Labeling can be particularly effective in defusing negative emotions. By acknowledging and naming these emotions, you help the other person feel understood, which can lower their defenses and lead to a more constructive dialogu...
Neutral Language: When applying labeling, it's essential to use neutral, non-accusatory language. Phrases like "It seems like..." or "It sounds like you're feeling..." are effective because they don't assume or impose but rather suggest a possibility, lea...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving & library
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Personalized recommendations
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates