Learn more about personaldevelopment with this collection
Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
Develop when the employee has high competence and high commitment
Develop when the person:
- Has extensive experience
- Has demonstrated evidence of competency
- Has experienced similar clients or task sensitivities
- Is growing new competences
- Is trying new approaches
5
79 reads
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Direct when the employee has low competence
Direct when a person:
- Is new in a role
- Is new to the company
- Is new to the client/customer
- Has new job responsibilities or tasks Has new ways of working
5
86 reads
Delegate when the employee has moderate to high competence
Delegate when a person has:
- Some experience in the role
- A track record or competence
- A sensitive task or client Confidence in their abilities Similar ways of working
5
55 reads
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Know when to manage and when to coach!
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Why should we focus on the process?
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