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I believe that everyone chooses how to approach life. If you're proactive you focus on preparing. If you're reactive, you end up focus on repairing
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The actions performed by Jim are what we call Upstream Actions. They are the proactive measures taken to prevent the occurance of a problem.
It involves anticipation of the events that may lead to the problem and thus deploying measures in advance to curb such events.
Jim a Police Officer spends half a shift standing on a street corner where many accidents happen, his visible presence makes drivers careful and might
In contrast John another Police officer hides around the corner to nab cars for violations. Though Jim did more t...
1. Selecting the right questions:
Answers to the problem can only be found if the questions are correct. Questions determine the direction of resolution. Wrong questions can deviate someone from the path of achieving the solution
2. Selecting the right problem :
Selecting the e...
A. Problem Blindness :
In order to solve a problem, one has to detect the problem. The belief of problem blindness emerges from lack of understanding of the system, which further causes blind spots there by foging our ability to notice the obivous.
B. Lack of ownership:
Want to learn more about the steps that can help you adopt upstream thinking ?
click the link at the top to know more.
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Our actions in problematic situations determine our intentions. The direction of our actions decide if the problem would persist, halt temporarily or would resolve completely.
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Reactive people believe the world is happening to them. They focus on things that are in their circle of concern, but not in their circle of influence.
Proactive people recognize that they are able to choose how they will respond to a given situation. They focus on the things ...
A proactive approach to customer service builds trust in and reliance on your brand, boosting customer retention.
Reaching out to customers is the best way to be proactive instead of reactive. Recommend products that might help them. Ask them about their pain points. Gather feedback on...
We're in charge. We choose the scripts by which to live our lives. Use this self-awareness to be proactive and take responsibility for your choices. Reactive people take a passive stance -- they believe the world is happening to them. They say things like:
"There's nothing I can do."
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