A. Problem Blindness :

In order to solve a problem, one has to detect the problem. The belief of problem blindness emerges from lack of understanding of the system, which further causes blind spots there by foging our ability to notice the obivous.

B. Lack of ownership:

Ownership emerges from attachment. Attachment to material objects propels an individual to take actions to protect it, similary one doesn’t take right actions unless they consider the problem as their own. Owning a problem, such as “How can one improve the existing process” leads to create attachment with finding the resolution.

1. Selecting the right questions:

Answers to the problem can only be found if the questions are correct. Questions determine the direction of resolution. Wrong questions can deviate someone from the path of achieving the solution

2. Selecting the right problem :

Selecting the exact problem is essential, Untill and unless the problem that is chosen is right, efforts aligned would only delay the resolution. 

3. Selecting the right people:

Its necessary to select the right people with expertise to handle the problem Right people with years of experience help in eliminating unforseen circumstances.