Get Your Credibility Back: Key Takeaways

We’ve all made mistakes at work before. If you dropped the ball on an important project, or done something to lose credibility and trust at work, there are steps you can take to build it back.

After you’ve done the basics (you apologized, you owned up to your mistakes, and hopefully learned from it), the author suggests taking the following steps:

• Level-set and manage expectations meticulously.
• Balance under-promising and over-delivering.
• Focus on small, quick wins.
• Reassess your situation.