Under-Promise and Over-Deliver
When you fail to meet someone’s expectations at work, you may feel the need to prove yourself the next time you work with them. If you’re not careful, this can lead to you overcompensating and taking on more than you can realistically handle. A better strategy is to under-promise and over-deliver.
When you’re coming from a level of damaged trust, exceeding promises has the potential to rebuild credibility and positively impact a damaged reputation.
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Getting up from the fall.
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