Learn more about remotework with this collection
How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
Delegation
As a leader, you need to delegate and empower your people with different aspects of your business, but be careful with the task-oriented delegation in a virtual environment; you’ll get what you give.
Delegation of this type of work takes minimal effort; it’s cheap and easy to outsource or hand off to someone else. But beware: If one of your employees could do this job anywhere, isn’t learning anything and has no interaction with anyone while doing it, they’re likely to leave because they’re not being challenged.
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20 reads
MORE IDEAS ON THIS
Collaboration
Take the time and attention necessary to get to know your people, their work habits and communication preferences.
- Do they prefer video chats or Slack messages?
- Who is a pro at Excel spreadsheets, and which of your team members is great at brainstorming?
- Does someone...
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15 reads
Improving Retention
If you’re like most leaders, you’ve likely felt the effects of the Great Resignation. With more and more people leaving their jobs, many have had to focus on combatting retention. But keeping your people can be tricky, especially in a virtual environment.
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38 reads
Celebration
Since we can’t pop champagne together in a virtual environment, celebrating every win becomes even more important, no matter how small. For instance:
• When someone learns something new
• When we make a great hire
• When someone stepped out of their comfort zone
• When som...
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13 reads
CURATED FROM
Council Post: The Three Things To Watch In A Virtual Environment To Improve Retention
forbes.com
4 ideas
·86 reads
IDEAS CURATED BY
Life is like facebook. People will like your problems & comment, but no one will solve them because everyone`s busy updating theirs.
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Other curated ideas on this topic:
Automation and delegation
- Look at each individual step of your refined process and ask if a machine could do this. But be careful not to skip straight to the automation step without defining and refining the system first. Skipping to automation might create unnecessary complexity.
- O...
Principle 8. A good service requires as few steps as possible to complete
A good service requires as minimal interaction from a user as possible to complete the outcome that they’re trying to achieve. Sometimes this will mean proactively meeting a user’s needs without them instigating an interaction with your organisation. This may mean occasionally slowing the progres...
Avoid getting emotional
When dealing with a family bully, remain calm and avoid acting out in anger or frustration. Remember you cannot control the bully, but you can control your reaction. Remain in control of your emotions and try to disengage from any interaction with the bully.
It's also important to remind yo...
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