Council Post: The Three Things To Watch In A Virtual Environment To Improve Retention

Take the time and attention necessary to get to know your people, their work habits and communication preferences.

• Do they prefer video chats or Slack messages?
• Who is a pro at Excel spreadsheets, and which of your team members is great at brainstorming?
• Does someone learn best by shadowing a colleague, or would they prefer to try things on their own?

Do your best to pair complementary skill sets to enhance your team’s collaboration and tap into each person’s unique strengths. Fostering collaboration takes some effort, but it’s worth it to create greater retention.

Since we can’t pop champagne together in a virtual environment, celebrating every win becomes even more important, no matter how small. For instance:

• When someone learns something new

• When we make a great hire

• When someone stepped out of their comfort zone

• When someone tried something new and failed but learned in the process

By eliminating task-oriented delegation and increasing collaboration and celebration in your virtual work environment, you’ll up your chances of keeping your people engaged and on your team.