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Improving Retention
If you’re like most leaders, you’ve likely felt the effects of the Great Resignation. With more and more people leaving their jobs, many have had to focus on combatting retention. But keeping your people can be tricky, especially in a virtual environment.
Here are three key things to watch if you want to improve retention.
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Delegation
As a leader, you need to delegate and empower your people with different aspects of your business, but be careful with the task-oriented delegation in a virtual environment; you’ll get what you give.
Delegation of this type of work takes minimal effort; it’s cheap and easy to outsource or hand off to someone else. But beware: If one of your employees could do this job anywhere, isn’t learning anything and has no interaction with anyone while doing it, they’re likely to leave because they’re not being challenged.
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Collaboration
Take the time and attention necessary to get to know your people, their work habits and communication preferences.
- Do they prefer video chats or Slack messages?
- Who is a pro at Excel spreadsheets, and which of your team members is great at brainstorming?
- Does someone learn best by shadowing a colleague, or would they prefer to try things on their own?
Do your best to pair complementary skill sets to enhance your team’s collaboration and tap into each person’s unique strengths. Fostering collaboration takes some effort, but it’s worth it to create greater retention.
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Celebration
Since we can’t pop champagne together in a virtual environment, celebrating every win becomes even more important, no matter how small. For instance:
• When someone learns something new
• When we make a great hire
• When someone stepped out of their comfort zone
• When someone tried something new and failed but learned in the process
By eliminating task-oriented delegation and increasing collaboration and celebration in your virtual work environment, you’ll up your chances of keeping your people engaged and on your team.
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CURATED BY
Life is like facebook. People will like your problems & comment, but no one will solve them because everyone`s busy updating theirs.
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Three Star Leadership | Wally Bock | Delegation: Doing it right
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