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You've Made A Mistake. Now What?

Get Back out there

Try to get back and rebuild your confidence, by focusing on the future, with a resilient attitude.
Perseverance is the key to getting back in the game.

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IDEA EXTRACTED FROM:

You've Made A Mistake. Now What?

You've Made A Mistake. Now What?

https://hbr.org/2010/04/youve-made-a-mistake-now-what

hbr.org

6

Key Ideas

Mistakes at Work

  • Most people unconsciously overreact about their mistakes.
  • It is much better to accept mistakes, learn from them, and move on.

Admit and acknowledge your mistake

  • It’s critical to be transparent, and candid own up to the mistake, and not blame others.
  • Even if it was a group mistake, acknowledge your role instead of hiding.
  • In cases where someone was hurt, issue an apology, but don’t apologize too much, or be defensive.
  • The key is to be action-oriented and focus on the future. 

Make use of your support network

A healthy support network is beneficial if it has authentic trusting relationships, has a varied range of perspectives, and follows the 'give and take rule'.

Get Back out there

Try to get back and rebuild your confidence, by focusing on the future, with a resilient attitude.
Perseverance is the key to getting back in the game.

No two mistakes are alike

  • Mistakes are always unique and different, and some can be tough to recover from.
  • Mistakes that involve breaking someone’s trust are harder to recover from.
  • It is advisable to issue a sincere apology and be patient.

When making mistakes

Do:

  • Admit and accept responsibility. 
  • Demonstrate that you have learned. 
  • Show that you can still be trusted in the future. 

Don't 

  • Be defensive or blame your colleagues. 
  • Make mistakes that break trust. 
  • Hold back, and stay persistent.

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