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You've Made A Mistake. Now What?
Get Back out there
Perseverance is the key to getting back in the game.
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Key Ideas
Mistakes at Work
- Most people unconsciously overreact about their mistakes.
- It is much better to accept mistakes, learn from them, and move on.
Admit and acknowledge your mistake
- It’s critical to be transparent, and candid own up to the mistake, and not blame others.
- Even if it was a group mistake, acknowledge your role instead of hiding.
- In cases where someone was hurt, issue an apology, but don’t apologize too much, or be defensive.
- The key is to be action-oriented and focus on the future.
Make use of your support network
A healthy support network is beneficial if it has authentic trusting relationships, has a varied range of perspectives, and follows the 'give and take rule'.
Get Back out there
Perseverance is the key to getting back in the game.
No two mistakes are alike
- Mistakes are always unique and different, and some can be tough to recover from.
- Mistakes that involve breaking someone’s trust are harder to recover from.
- It is advisable to issue a sincere apology and be patient.
When making mistakes
Do:
- Admit and accept responsibility.
- Demonstrate that you have learned.
- Show that you can still be trusted in the future.
Don't
- Be defensive or blame your colleagues.
- Make mistakes that break trust.
- Hold back, and stay persistent.
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Limiting Mistakes With Humor
Humor is a great psychological tool to get and keeping people on your side. Use it wisely, and use it often—especially when you screw up.
The next time you find yours...
The Tom Brokaw Method
... to recover from a mistake with humor:
- Acknowledge the mistake. There’s no hiding it now. Everyone saw!
- Correct the mistake. If it’s necessary, make whatever correction you need to get things back on track.
- Make a joke. Make fun of yourself. Get everyone laughing and they won’t care anymore.
- Move on! And don’t bring up your flub again until you’re totally in the clear.
4
Key Ideas
Acknowledge your mistakes
Never try to cover up or blame others for what went wrong. If you messed up, admit it and own it.
Admitting your mistakes earns you the respect o...
Learn from your mistakes
Once you learn from your mistakes, don't repeat them.
The best leaders know creativity often means breaking rules, making mistakes and learning along the way. Creativity is allowing yourself to make mistakes; leadership is learning from them.
Teach others from your mistakes
When you make mistakes, make a point of teaching others what you've learned. Doing so builds connection and trust.
The best leaders are the great teachers, coaches, and guides who show us the way after they have been down that path.
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11
Key Ideas
Move Past Regret
Dwelling in regret and despair over the past mistakes and failures isn’t productive.
Use the same energy to realize and move forward with your dreams. Use your limited brain cycles wise...
The Stigma Of Failure
Don’t let failure ruin your self-esteem, or stop you from achieving your goals. Initial setbacks and mistakes are natural and instructive.
Almost every great person has experienced failure before achieving extraordinary success.
Our competitive Advantage
We all are unique and have tremendous value. It’s always good to understand and embrace your individuality, instead of curbing it for fitting in the status quo. Our differences are often our competitive advantages.
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