Promises, not features - Deepstash
Lessons From Self Made Billionaires

Learn more about marketingandsales with this collection

The value of hard work and persistence

How to stay focused on long-term goals

How to learn from failures and setbacks

Lessons From Self Made Billionaires

Discover 81 similar ideas in

It takes just

10 mins to read

Promises, not features

So much time has been spent explaining to people the features of services and products but that is speaking to a rational buyer's mind. People really want to know what is underneath the product or service, and what could potentially change for them by using it.

Spend more time thinking about what promises you can make, and less about what the obvious features are. You need to “stand in a potential user’s shoes and understand the impact that an innovation and its design might have on that person’s life (and thus in the market).

30

94 reads

MORE IDEAS ON THIS

BERNADETTE JIWA

"You can’t begin to tell a story without understanding why that story should matter to the people you want to serve. You can’t build a great business just by being different"

BERNADETTE JIWA

33

308 reads

Understand your business, market, and customers in terms of their fundamental truths

  • The first step is to focus on your truths. Where do you excel and where do you struggle? Are there ways to incorporate these into your goal-setting?
  • Your industry also has its own truths, which you must recognize. How does your industry ...

31

53 reads

BERNADETTE JIWA

"Because people don’t want to do; they want to be. They want to be less busy and more productive, less alone and more connected, less fearful and more safe"

BERNADETTE JIWA

28

140 reads

BERNADETTE JIWA

"If in creating new products and services for people our biggest concern is understanding and improving things for other people – what a gorgeous world we could have."

BERNADETTE JIWA

27

95 reads

Make it easy for people to connect and perceive in the right way

Make it easy for people to connect and perceive in the right way

Getting to know your customers’ needs and wants is important, but that alone won’t make your business successful. It’s also important to make sure your business matters.

In order to ensure that people perceive the difference in the quality of services or products you provide, the n...

28

48 reads

BERNADETTE JIWA

"Today the shortcut to more is to matter – not to be different, but to do something that creates difference. It isn’t the person with the best ideas who wins; it’s the person who has the greatest understanding of what really matters to people."

BERNADETTE JIWA

28

94 reads

Tell a story that customers can relate to

Tell a story that customers can relate to

A modern marketing strategy involves not screaming at potential customers but instead telling stories they can relate to or identify with.

Airbnb, for example, offers great stories about the company. It is aware of the high cost of hotels and their impersonal service. ...

30

48 reads

Be the best

Be the best

Set out to be the best at whatever it is you’re going to be. Don’t set out to be okay, or an alternate service that is slightly cheaper or just alright.

Figure out who you want to help, and what you can do to ease their pain. Be the one everyone who cares about your particular thing mus...

33

119 reads

Related collections

Other curated ideas on this topic:

Benefits vs features

When customers decide to buy (or not buy), they consider both benefits and features. They think about things like price, relevance, design, and so forth. But ultimately, customers buy because of a product’s benefit.

  • Once the customer is sold on the concept (they’re con...

2. Identity

This motivation is especially visible on social media, when sharing an outraged review or Facebook post helps them define what they stand against, and by implication what they stand for.

People want to be part of the pack, and when they share, it is sometimes to either signal that they belo...

Disruptive innovations: characteristics

  • They start with a purpose and a small problem, rather than a big idea. 
  • They're based on what people do, not what they say they do. 
  • They leverage data to get closer to users, customers, or fans.
  • They can be more responsive to customers’ behaviors and needs. 
  • ...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates