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Dehumanizing Always Starts With Language | Brené Brown
Feeling emotionally unsafe
When people feel emotionally threatened, they are not speaking of getting their feelings hurt or being forced to listen. It is when they experience dehumanizing language and behavior.
Dehumanizing is making someone seem not worthy of humane treatment.
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Key Ideas
The Way We See The World
Each of us looks at things differently, and it's largely based on our thinking patterns, education levels, inherent bias, self-identity, and real, first-hand experiences.
Higher Mind Vs Primitive Mind
Human beings tend to have two kinds of conflicting mindsets:
- The Higher Mind, the conscious truth-seeking mind, has made human beings an advanced civilization.
- The Primitive Mind is our hardwired, thousands-of-years-old survivalist part, the one that's still stuck in the dark ages.
The Psych Spectrum
Our Higher Mind and the Primitive Mind always have a tug-of-war like conflict. The degree of the conflict can be placed in a spectrum, which is called a Psych Spectrum.
If the Higher mind is in control, we are placed higher in the Psych Spectrum and have the Primitive Mind under check. If we are placed at a lower degree in the Psych Spectrum, then the Primitive Mind is under control.
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Key Ideas
When Employees are Learning
Learning as an adult can be challenging. Leaders need to foster an environment of psychological safety among its workforce that is in the midst of re-skilling itself.
It helps if leaders...
Long-Term Outlook
It helps to keep an eye on the long-term benefits and roles of the future. Leaders need to be transparent and help people in their organization understand where the world is heading in the next 3 to 5 years.
There is a need to transition the company culture as the current leadership roles are no longer sufficient. This is to ensure the company will thrive in the future.
A Safe Place To Learn
- Just like we create the right learning space for our children at home, we need to provide an atmosphere where people can tinker, learn, fail and grow.
- Failing as an adult is difficult, but is part of the unlearning process. The right environment can make employees feel motivated and empowered while having some amount of challenge and healthy conflict.
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Key Ideas
Feeling Offended
Taking offence is an experience of negative emotions triggered by a word or deed which conflicts with what is expected or believed to be correct, suitable, moral and acceptable behaviour.
Kinds Of Expectations
- Foreseeable expectations are those which we assume others will know based on our interpersonal relationship with them and feel offended when we see it is breached.
- Reciprocity expectation is a hope that our favors and kind deeds towards someone are repaid by them.
- Equity expectations happen when we want to be treated fairly and equally.
These expectations, values and beliefs are all based on our past experiences.
A Sense Of Entitlement
Believing in our values forms our identity and provides us with a sense of entitlement to feel offended because we feel these 'sacred' values should be respected.
This is amplified by being exposed to a lot of different points of view on social media.