The ability to control impulsive feelings and behaviors, and managing them in an effective way, being optimistic, taking initiatives, and adapting to the conditions in challenging situations.
Goleman stresses that you can not avoid emotions from arising. However, you can control them when they appear.
Goleman explains the Ventilation fallacy for the most experienced emotion: anger.
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Emotional Intelligence explains the importance of emotions in your life, how they help and hurt your ability to navigate the world, followed by practical advice on how to improve your own emotional intelligence and why that is the key to leading a successful life. (Check it out)
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