Goleman tells a story when he gets in a cab. The impatient cab driver honks signaling a young man to move out of the way. The young man makes an offensive gesture, further adding to the cab driver’s agitation. He revved his engine loudly and said you have to yell back as it makes you feel better.
Venting when you are angry prolongs your mood rather than ending it. Anger only breeds more anger. Venting out when you are sad is a good way to validate your feelings. So you have to keep a check on your feelings.
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Emotional Intelligence explains the importance of emotions in your life, how they help and hurt your ability to navigate the world, followed by practical advice on how to improve your own emotional intelligence and why that is the key to leading a successful life. (Check it out)
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