Learn more about communication with this collection
How to set achievable goals
How to prioritize self-care
How to create healthy habits
Hire for and hone people’s writing skills
Good documentation is the bedrock of any modern workplace, particularly when the staff is far-flung. And you’ll want everyone to feel empowered to serve as a documentarian.
Screen for that from the very beginning, from the hiring process.
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If you do have to hold a meeting, start with an icebreaker
Great meetings begin with an icebreaker to get the participants feeling grounded and comfortable with one another.
For example, lead your audience through a quick exercise on a Miro board, inviting them to match their mood to a spot on an emotions wheel.
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Stick to “global English”
If your job requires cross-cultural collaboration, stop using idioms.
A few terms commonly used in American business that do not translate easily for non-native English speakers:
- Bring our A-game
- Come up for air
- Cut and dry
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Know the value your fellow collaborators are looking for
People are always looking for value in any sort of dialogue. Identify their wants and needs and appeal to them as best you can while remembering your own purpose.
Reading the situation this way will help you figure out how to best communicate—for example, whether the s...
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Hold meetings for the right reasons
For a company with staff all over the world, sharing documentation typically makes more sense than aligning schedules for a video conference.
But when something’s not clicking, people just aren’t agreeing with whatever you’re trying to decide, it’s a great time to hop onto a meeting.
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Validating and empathizing
We get into arguments because we want to feel that the other person respects what we’re experiencing. Saying "I can see where you’re coming from" is a great form of validation.
When your experience is acknowledged, you feel sane. So even if you don't agree with the other point of ...
Reasons for celebrating wins and failures
- Celebrating wins are important because they help keep the team's morale up. When teams move quickly from one project to another, it can feel like a joyless process without deliberate celebrations.
- Success may occur on a new experiment, and the team might want to pour more effort in...
Managing Letdowns
Every athlete is bound to face at least a few major letdowns in his or her career. When this happens, you want to let yourself feel down for a good 24 to 48 hours.
But after two days have passed, it’s critical to shift from ruminating on the past to focusing on the future.
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