5 Ways to Give (And Receive) Negative Feedback | Planio - Deepstash
5 Ways to Give (And Receive) Negative Feedback | Planio

5 Ways to Give (And Receive) Negative Feedback | Planio

Curated from: plan.io

Ideas, facts & insights covering these topics:

8 ideas

·

4.87K reads

28

Explore the World's Best Ideas

Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.

Negative Feedback

Negative Feedback

Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.

To do it right:

  • Check how it will impact the individual
  • Make it guidance or advice
  • Be direct
  • Let it be an area of improvement information
  • Build a culture of trust.

232

882 reads

Why are people scared of Feedback

Why are people scared of Feedback

Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.

Informing the colleague/subordinate/client/customer or individual about something that is not working, is always beneficial, and builds transparency and trust.

195

706 reads

Check how it impacts the person

Check how it impacts the person

The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.

How it impacts each individual is going to be different so a tailor-made approach is required. 

196

527 reads

Reframe it as Advice or Guidance

Reframe it as Advice or Guidance

If the word Feedback sounds loaded and negative by default, we can reframe it by calling it a less critical name like guidance or advice.

202

631 reads

Be Direct

Be Direct

Remove superficial compliments (like the Sandwich Method) and instead be genuine, direct and to the point.

194

595 reads

Focus on the areas of improvement

Focus on the areas of improvement

Be informative and keep the focus on the areas of improvement.

This is done by being specific, work-oriented only, and providing feedback on time, when it is relevant.

Explain how it relates to company objectives, making sure it is documented, with the action plan in place.

191

456 reads

Build a culture of Trust

Build a culture of Trust

Negative feedback is effective when it is coming from a trustworthy person.

If the person receiving the feedback is not validated first, he or she may feel threatened and stressed after a feedback session.

188

473 reads

Receiving Negative Feedback

Receiving Negative Feedback

  • Do not react right away or in a defensive way.
  • Do not take it personally.
  • Do not justify the feedback, or ignore it.
  • Don't wait to be offered feedback at the last stage.
  • Take your time to gather your thoughts and do not be overly negative to yourself.
  • Do ask for clarification, if required.
  • Do set and align your expectations.

231

603 reads

IDEAS CURATED BY

theat

Problem solver. Award-winning reader. Devoted food geek. Certified travel evangelist. Incurable explorer.

Thea T.'s ideas are part of this journey:

The Mind of Leonardo da Vinci

Learn more about communication with this collection

Leonardo da Vinci's creative process

How to approach problem-solving like da Vinci

The importance of curiosity and observation

Related collections

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates