Remove superficial compliments (like the Sandwich Method) and instead be genuine, direct and to the point.

Be Direct

The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.How it impacts each individual is going to be different so a tailor-made approach is required.

Check how it impacts the person

<ul><li>Do not react right away or in a defensive way.</li><li>Do not take it personally.</li><li>Do not justify the feedback, or ignore it.</li><li>Don't wait to be offered feedback at the last stage.</li><li>Take your time to gather your thoughts and do not be overly negative to yourself.</li><li>Do ask for clarification, if required.</li><li>Do set and align your expectations.</li></ul>

Receiving Negative Feedback

Be informative and keep the focus on the areas of improvement.This is done by being specific, work-oriented only, and providing feedback on time, when it is relevant.Explain how it relates to company objectives, making sure it is documented, with the action plan in place.

Focus on the areas of improvement

Negative feedback is effective when it is coming from a trustworthy person.If the person receiving the feedback is not validated first, he or she may feel threatened and stressed after a feedback session.

Build a culture of Trust

Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.To do it right:<ul><li>Check how it will impact the individual</li><li>Make it guidance or advice</li><li>Be direct</li><li>Let it be an area of improvement information</li><li>Build a culture of trust.</li></ul>

Negative Feedback

If the word Feedback sounds loaded and negative by default, we can reframe it by calling it a less critical name like guidance or advice.

Reframe it as Advice or Guidance

Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.Informing the colleague/subordinate/client/customer or individual about something that is not working, is always beneficial, and builds transparency and trust.

Why are people scared of Feedback

Feedback rules everything around us. Whether it's talking to your customers about what features they want or getting feedback from your boss on a website redesign, we all benefit when we step out of our own heads and hear what others think. But feedback can't be limited to just back slaps and...

Focus on the areas of improvement

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