User experience
Your attention to your users should be insanely great, to the point of being obsessive. It is not only the product that should be that great but especially the experience of being your user.
For most successful startups, over-engaging with early users is a necessary part of the feedback loop. It helps to make the product great since your product will initially not be quite right and will improve with applying the feedback you get form your earliest users.
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Working with people is hard enough, being a boos is not enough. Being a leader is what we should strive for.
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JULIE ZHUO
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