We’re not just talking about hearing the words that a person is saying; rather you should be tuned in to their non-verbal communication also.
Is the person avoiding eye contact?
Is their posture open or closed?
Are they fidgeting with their hands?
All of these actions convey a lot of information.
How to be a good listener:
When you are listening, give your full attention to the speaker.
Set your phone face down.
Look at their non-verbal signals, and listen to their words.
Use clarification questions to follow up on key points and then sum up your understanding to them.
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Good communication skills are essential to allow others and yourself to understand information more accurately and quickly. In contrast, poor communication skills lead to frequent misunderstandings and frustration.
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Similar ideas to 1.Be a Good Listener
It means paying attention to what the other person is saying and not interrupting. It also means asking questions to show that you're interested in what they have to say.
Here are some tips for being a good listener:
But how do you listen? Effective listening is about more than just passively receiving information. Instead, you need to show the other person that you’re listening.
The following body language shows that you’re listening:
Good listening is active, not passive:
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