State your assumptions.-Start by saying ‘I assume you have heard about the new policy change, effective June 1...
Read often.- read often and when you do, think about what you like (or dislike) about what you’re reading. Emulate what you like, and work to avoid what you dislike.
Use framing to get your point across. Think about it from the recipient’s point of view.
Read your writing out loud to check for mistakes.
When possible, use clear examples.
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Good communication skills are essential to allow others and yourself to understand information more accurately and quickly. In contrast, poor communication skills lead to frequent misunderstandings and frustration.
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