More tips for improving your written communication:
State your assumptions.-Start by saying ‘I assume you have heard about the new policy change, effective June 1...
Read often.- read often and when you do, think about what you like (or dislike) about what you’re reading. Emulate what you like, and work to avoid what you dislike.
Use framing to get your point across. Think about it from the recipient’s point of view.
Read your writing out loud to check for mistakes.
When possible, use clear examples.
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Good communication skills are essential to allow others and yourself to understand information more accurately and quickly. In contrast, poor communication skills lead to frequent misunderstandings and frustration.
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Tips for communicating assertively
- Make sure your body reflects confidence: stand up straight, look people in the eye, and relax.
- Use a firm, but pleasant, tone.
- Don’t assume you know what the other person’s motives are, especially if you think they’re negative.
- When in a discussion, don’t forget to li...
Tie your successes to the bigger picture
Consider the broader view when you think about what to share. Ask yourself:
- Why is what I did important?
- How does it fit into the larger strategic objectives of my organisation?
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Your Biases
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