We build rapport with the hero by giving our hero at least two of the following things:
A victim of some outside force, so we want to root for them
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To better build rapport and counter isolation do the following:
Bosses keep you wondering or in fear just enough so that you tell them what they want to hear. At the least, bosses condition you not to say what they do not want to hear. This is why bosses don’t need a conflict management strategy – they just expect for everyone to agree with them.
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