Empathize with The Know-It-All
You need to keep your aggravation in check. As soon as you see the know-it-all co-worker’s mouth open, resist the urge to roll your eyes into the back of your head. Instead, try to find some common ground. Focusing on what you both agree on, it’ll make it easier for you to hear the other person out.
This also helps to clear away any negative emotions and lets you listen without an agenda, putting you in a position to learn why the know-it-all chooses to constantly self-promote.
By understanding what triggers the know-it-all response, you’ll know how to avoid tripping that wire.
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