Be transparent about performance expectations

First-time managers often quantify and track everything their team members do to measure performance. It is confusing as team members don't know which tasks to prioritise and which ones are not measured. Managers may leave standards open to interpretation, which can negatively impact relationships on their team.

• With the company's larger mission in mind, what skills, goals, and outcomes are most important for your team?
• Use a tool like Trello or Asana to help your team members track their tasks.
• Set clear, non-ambiguous standards around how each person's performance is measured.