Understanding a customer - Deepstash

Understanding a customer

A customer is a persona or a demand pattern in multiple people.

  • A demand pattern is a private want that's gone from private to public.
  • A want is the desire to address a lack of something you need or wish for.

People buy because they want to decrease their pain-levels or increase their pleasure-levels.

165

592 reads

CURATED FROM

IDEAS CURATED BY

makenzie

Urban dweller. Passionate about leadership and management.

The idea is part of this collection:

How To Build A Company

Learn more about business with this collection

How to prioritize tasks effectively

How to manage your time efficiently

How to reduce stress and anxiety

Related collections

Similar ideas to Understanding a customer

A Good Night's Sleep

A Good Night's Sleep

Lack of sleep is linked to an increase in the risk of obesity.

A lack of sleep has been shown to boost the hunger hormone ghrelin and decrease the fullness hormone leptin. Not enough sleep has also been linked to increased blood sugar levels and insulin resistance, which ar...

Compulsion vs. Addiction

A compulsion is an overwhelming desire to do something. An addiction is a physical or chemical dependence on a substance or behaviour.

Two key differences between compulsion and addiction:

Types of Customer Pain Points

Types of Customer Pain Points

  • Financial - refer to customer challenges about the amount they pay for a product or service.
  • Support - refers to the level of support a customer needs to complete their interaction with your business. The customer may need help on their way to purcha...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates