Methods to accomodate indirect intervention
- Create a space for employees to drop in and talk.
- Make use of remote meetings.
- Practice active listening. People sometimes need to blow off steam.
- Empower employee agency. After listening and processing an employee’s conflict, let them plan the next steps. Ask questions like, “How do you want to handle this?”
- Cultivate an atmosphere of openness. For example, invite guest speakers with diverse perspectives who specialize in conflict management.
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