You don’t need to get in someone’s face. Here are 5 other ways to manage conflict and create change

Many employees are reluctant to talk to HR representatives or leaders about their experiences because they worry that candid conversations will lead to confrontations. 

Employees often express a desire to maintain harmony as they don't feel comfortable with conflict. An indirect intervention can help to resolve internal strife.

The nayami sōdan works off the premise that effective conflict management does not need to be direct. However, the fear of confrontation can cause individuals to downplay or deny their experience.

An individual can passively create organizational change without bringing conflict to a pitch. 

1. Create a space for employees to drop in and talk.
2. Make use of remote meetings.
3. Practice active listening. People sometimes need to blow off steam.
4. Empower employee agency. After listening and processing an employee’s conflict, let them plan the next steps. Ask questions like, “How do you want to handle this?” 
5. Cultivate an atmosphere of openness. For example, invite guest speakers with diverse perspectives who specialize in conflict management.