Focus on how you speak

• Take a pause when people most want to hear what you have to say.
• You may worry that speaking slowly and pausing a lot will lead to people cutting you off. You can prevent this by continuing to speak in that same slow-speaking cadence until you're finished with your sentence.

Gail up your hand gestures when you're speaking to more people. 

For example, focussing on "I" is not very persuasive if you want a raise or promotion from work. So instead, focus on the value you can add to the company by playing at a higher level.

Work with your boss to create a concrete list. At the same time, go out and get other job offers. Then, if...

Holding eye contact all the time during conflict can be a mistake as it can escalate the tension if neither of you is willing to break. 

The goal isn't to never break eye contact but to know what your behaviour signals to other people.

• Hold eye contact if your priority is to sho...

Tommy Shelby from Peaky Blinders is a quiet, introverted character but also highly charismatic. 

We can learn eight habits from him to instantly command more respect from the people around us.

Don't be in a rush. It instantly gives the sense that you're above feeling daunted.

Moving slowly and comfortably in a situation where people would be stressed shows you don't feel intimidated or pressured.