Face to Face 

While remote work has a lot of benefits like reduced commute, time efficiency and safety, many conclude that the richness of in-person interaction is irreplaceable, and many studies do seem to confirm that people in the office just get more done.

Face-to-face interactions help emplo...

1. Take responsibility instead of making excuses or being defensive, or worse, accusing the other person subtly.
2. When words touch an emotional wound, we don’t need to delve deep and try to clear our name. Feelings are different from facts, and we can forget about an objective discussi...

A good conversation is only possible if you are really listening. Stephen Covey writes that most of us don't listen with the intent to understand; we listen to reply.

Part of the pleasure of better-quality conversations comes from being curious. If you struggle listening t...