Over- and under-confidence - Deepstash
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Diverse And Inclusive Workplaces

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Over- and under-confidence

Over- and under-confidence

People's confidence usually matches their ability and the situation. If they're under-confident, they may not take on opportunities that could benefit them. If they're over-confident, they may agree to things when they're out of their depth.

As a manager, you should pay attention to the confidence displayed by your direct reports. When they seem overconfident, it's beneficial to help them recognise the reason why they should temper their enthusiasm.

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Under-appreciation of the situation

People often show overconfidence when unaware of how a situation can lead to bad outcomes, even in cases that may seem simple. For example, a client may be considering multiple offers you are unaware of, a competitor may be working on a similar product, or the market may take a d...

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Over-appreciation of skills

Over-appreciation of skills

Some people believe they're more highly skilled than they really are. They often fail to appreciate the complexity of expert performance, which adds to their overconfidence. 

One way to help is to work with your team on hypothetical situations so that they can get a glimpse...

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Lack of recognition of other people's skills

Overconfidence can lead to arrogance. Arrogant people value their own opinions, skills, and knowledge over that of other people.

It can be helpful to talk with these team members about their respect for others in the organization. Reflect on some of their words and actions to help them see ...

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angelazz

Friend of animals everywhere. Hardcore internet enthusiast and avid reader.

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Don’t Over-Promise And Under-Deliver

Don’t Over-Promise And Under-Deliver

Sellers must first build their pipeline, then ensure as much accuracy as possible in the numbers they offer. Then the sales manager is responsible for communicating the combined pipelines of their team to upper management.

It’s common for sales managers to trust some of their folk...

Tough Compassion and The Storytelling Approach

Studies show that story-based approaches can create significant change in people's world views.

With storytelling, you can take a firm stance and describe to the other person that the results of their actions have a huge impact to other people without launching a direct attack onto them.

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