Learn more about remotework with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
This is definitely the most important piece of the remote puzzle. You need a person whose stated job is to make sure that remote employees have a specific person for questions, concerns, and problems. When we hire a new remote employee , I tell them that they can come to me with any type of question, and I will try my best to answer it, or at least point them in the right direction.
I get aaaaaall kinds of questions and requests. For instance, I now know how to buy and ship Belgian beer to Poland for an employee that wasn’t able to attend a work event because of a surgery. Also FYI, Uruguay has very strict restrictions on voltage of household items, so getting a crank-lever standing desk to Montevideo was fun (read: not fun).
There also needs to be someone on the executive team (it’s better if there is more than one someone) consistently asking “What about the remotes?” When you have a new “x,” the execs should be thinking about how that impacts all employees, including remotes.
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Companies will encounter a wide range of odd legalities in dealing with remote employees, especially with international folks.
It definitely helps to have an HR department that is certified in immigration and visa issues. The same goes for finance departments. The taxation alone is a handfu...
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We’ve already touched on this in the other blog posts, but it bears repeating: If one person in the meeting is remote, we’re all remote. If there are 5 people in a conference room and 2 people dialing in remotely, it is very easy for the folks in the meeting room to forget about the peo...
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Once a year, we bring all of our remote employees together for a week for some much needed face-time. It’s a different city each time, and there are usually 3 days of Executive Keynotes, Tiny Talks, and many many games of Werewolf. We talk about the state of the company and new projects and teams...
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We have regular “Bev Bashes” and holiday parties in the offices, but what about the remotes? How do you give them fun stuff even though they are scattered all over the world?
For starters, we have “Remote Bev Bashes” over
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When a new remote employee is hired, I contact them for their furniture choices. They get their choice of the exact same desks and chairs that we have in the offices, free of charge. We want them to be as comfortable as possible, and that means if they want to stand instead of sit, no probl...
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By now you’ve probably heard about Stack Overflow’s commitment to making remote work, well… work. If not, you can read about it here ,
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