Our brains process information in two ways:
Our brains spend most of their time in fast mode. However, we should avoid relying on our fast brain when we are in a new situation or when we are under stress.
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Most of us are unable to do our best thinking when we're under stress at work. The problem is, it is often the time when we need to be at our best.
Even though we can't make stress go away, understanding how our brain is wired can help us to make better decisions.
With practice, you can learn to control your brain's knee-jerk reactions in distressing situations.
Match your gestures to your words.
We are visual creatures, and any movement used in the right way in this direction will spark the attention of your audience. Just try not to abuse this rule.
Some people have a fear of being wrong. They measure success by how few mistakes they make.
Some people know what the language should sound like, where they are at currently, and how far they have to go to get there.
The age-old tactic of misdirection is employed to distract us from the real issue. Companies and governments even implement it: they release bad news on Fridays or before major holidays with the hope that the weekend will distract us from focussing on the issue.