deepstash
Beta
Don't Demonize Employees Who Raise Problems
The key to growth
Divergent and dissident people are the key to growth and innovation. However, some leaders demonize the people who raise a problem instead of solving the problem that is raised.
They do this because it is uncomfortable to see their shortcomings. The problem makes them anxious and afraid, and not knowing how to fix it makes them uncomfortable, causing them to push the discomfort away.
111 SAVES
147 READS
SIMILAR ARTICLES & IDEAS:
4
Key Ideas
Playing it safe: a silent killer
The dangers of playing it safe appear so gradually that they rarely get noticed.
It is like a slow leak in a tire, you only notice it when you are stuck. You don't have an idea of how it h...
Hanging onto old ideas
People try desperately to hang on to antiquated ways of doing business because of a false sense of security. They believe that they can maintain their old ideas indefinitely, even if all evidence shows the contrary.
Question everything
Questioning everything could help you to spot problems and create a culture of understanding and action.
What does this business look like in five years? What are our customers worrying about today? What will concern them tomorrow? Where are we failing to communicate? Are we capitalizing on all our strengths? What opportunities are we missing?
6
Key Ideas
Avoid coming in with a pre-conceived plan
Chances are you’re being hired to fill a void and address current challenges that have been highlighted to you.
Do not make the mistake of coming to the table with a pre-determined plan...
Become a sponge
Before you can formulate the correct course of action, you’ll need to learn all aspects of the business quickly.
Sit in on as many calls and meetings as you can, and don’t be shy about doing so. Make sure that the team understands that you’re doing it for learning purposes only, so your actions aren’t misconstrued as micromanaging.
Notice patterns first
Give yourself time to notice patterns, and ensure that the changes you make address real problems and not one-off happenings.
Making too many changes too quickly, especially when it comes to making cuts, may scare the strong players away and lead your team to be guarded with you. Ensure that key stakeholders who brought you onboard are aware of your approach.
3
Key Ideas
Diversity & Inclusion
There is a significant relationship between competitive profit gains and diversity.
Companies with gender, ethnic and racial diversity are at least 15 percent more likely to experience...
5 Lessons for Managing D&I
- Recognize the Shift in Global Understanding of D&I. Diverse thinkers come from a variety of different backgrounds.
- Build an Inclusive Environment. All people are encouraged to draw upon their unique experiences, perspectives and backgrounds to advance business goals.
- Use Multiple Practices and Measures. Have solutions in place to monitor and retain a talented and diverse workforce.
- Ensure Leaders Model Diversity and Inclusion. It sets the tone for the rest of the organization to follow suit.
Recognize the Connection Between Innovation and D&I. Diversity and inclusion increase innovation and reduce business risk.
Cognitive Diversity
The concept of cognitive diversity focuses on diversity of thinking and is composed of four dimensions:
- Perspectives. People represent situations in different ways
- Interpretations. Through diverse interpretations, teams can discover multiple resolutions.
- Heuristics. People resolve issues in different ways.
- Predictive models. Some analyze, and others look for a story. Both are useful for discovering workplace solutions.