Treat Strong Emotion as a Puzzle, Not a Problem
Giving advice to someone who’s emotionally overwhelmed is unhelpful at best, and usually counterproductive.
Thinking of someone's emotions as a puzzle puts us in a mindset of curiosity. And when we’re curious about another person’s emotion, it’s far easier to be validating, understanding, and empathetic, which is what most people experiencing strong emotion really want.
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Software engineer by 🌞 and sleepyhead by 🌑. Software architecture. Distributed systems. Personal productivity. Cats.
Having the ability to properly handle other people's bad mood is a skill that anyone should possess. However, it is not so easy to become skilled at this, for a wide variety of complicated reasons. In this article the author goes through some tips on how to handle other people's moods like a pro.
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Strong emotions as a puzzle
Instead of viewing someone’s bad mood as a problem to be fixed, if your perspective slightly and try to see it as a puzzle.
When you shift from problem-thinking to puzzle-thinking, your mindset becomes driven by curiosity rather than morality. And it’s easier to be validati...
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