Try Some Reverse Empathy

Managing other people’s bad moods and difficult emotions well is an ability that can be practiced and strengthened.

While it’s not possible to fix another person’s emotional struggles, there are a handful of practical skills you can learn t...

Once we’re deep into a spiral of our own difficult emotion, it’s hard to have enough mental and emotional bandwidth to navigate both our own mood and that of someone else.

The solution is to get better at noticing and managing our own emotional responses ea...

The reality is that people struggling emotionally don’t want someone to fix their pain, they want to feel understood.

In order to let people feel understood, you could use a technique called reflective listening. Reflective listening means ...

So much unnecessary struggle, conflict and wasted energy comes from a fundamental misunderstanding about what’s really under our control.

When you stop expecting to be able to make someone feel better, you can start taking real steps to con...