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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
Own, Partner, Delegate
Two Emotional Intelligence muscles, self-awareness, and self-management are worked when you use this technique of handling your core responsibilities and tasks, once every week:
- Own: What tasks you need to do yourself?
- Partner: What stuff you need to partner with another person to complete?
- Delegate: What tasks you need to give to an expert, or outsource due to lack of time?
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Meet New People
Build relationships by meeting new people over lunch or coffee, once a week. Making an effort to meet new people builds your network and helps you in your career in infinite ways.
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The 'Have' Mindset
Living your life in abundance and victory, even before you actually attain any of it, is a way to bring it to your life, faster than anything.
Having an unshakable belief that you already 'have' something conjures the powers of the universe to make it into a reality for you.
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The Components Of Emotional Intelligence
They are: self-awareness, self-management, social awareness, and relationship management.
None of these is aligned with “niceness.” In fact, being skilled in each of the four components of emotional intelligence would allow you to have confrontations when you need to, and to do it more str...
Focus On What Matters
- Define what you want to achieve and shed meaningless tasks and goals.
- Drop, delegate or barter assignments that don’t cater to your core strengths and true purpose.
- Tackle three essential tasks to complete on a given day or three major goals to ac...
Self-Management And Personal Accountability
Self-management is about holding yourself accountable and ensuring you manage your time and resources effectively. Poor self-management leads to stress and burnout.
- Make time for self-development as part of good self-management. It ensures that you focus on the impor...
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