People who ask lots of questions are rated more likable than their conversation partners than people who ask fewer questions.

Follow-up questions (ones related to something you've just been discussing) are especially helpful.

Ask more questions than you give answers.

When you ask questions, you create a safe space for other people to give you an unvarnished truth.

• Ask open-ended questions: they unlock more information from people
• Ask “why” 3 times:  the easiest way to deepen the level of a conversation
• Ask about specifics, not generalizations
• Frame questions around a person’s reactions to experiences...