- Follow through on commitments. To be reliable, leaders must ensure their actions line up with their words. Employees will quickly lose faith in a leader if they can’t rely on the leader to do as they say.
- Establish expertise. Employees don’t expect their leaders to know everything, but they do need to hold a certain level of confidence in their leaders’ capabilities. To build their confidence, root ideas in sound evidence, suggest industry best practices, and share trends, insights, and resources relevant to the team’s function.
- Demonstrate integrity and fairness. All team members should be ab
le to rely on their leaders for fair treatment, especially when it comes to growth opportunities. Provide all team members with learning experiences so they can develop their skillsets, whether through projects, training programs, or other roles in the organization.
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